COSMI LED TECHNOLOGY · LEGAL INFORMATION

Privacy Policy

At COSMI, we are committed to protecting your personal data, using it responsibly and providing clear information about how it is processed when you contact us, request information, use our services or submit a job application.

01. Data Controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), we provide the following information.

  • Data Controller: COSMI FULL COLOR, S.L.
  • Trade Name: COSMI LED Technology.
  • Registered Address: Ctra. Murcia-Alicante, 1, km 8, 30163 Cobatillas, Murcia, Spain.
  • Tax Identification Number (CIF): B02839959.
  • Telephone: +34 968 079 598.
  • Contact Email: info@cosmi.es
  • Website:
    COSMI

If you have any questions about the processing of your personal data or wish to exercise your data protection rights, you may contact us at info@cosmi.es.

02. What Personal Data Do We Collect?

COSMI processes personal data that is necessary to respond to enquiries, provide services and carry out the activities described in this policy.

Depending on the form or service used, we may collect the following categories of data:

  • Identification Data: first name, surname and, where applicable, company identification details.
  • Contact Information: email address, telephone number and location.
  • Professional Information: company, job title, business activity, industry, sales territory and information relating to distribution requests.
  • Commercial Information: products of interest, enquiries, quotations, communications and business relationship history.
  • Technical Information: equipment models, serial numbers, descriptions of incidents, photographs, technical documentation and requests for repair or support.
  • Account Information: details required to manage registration requests and user accounts in restricted areas of the website.
  • Recruitment Information: CVs, professional experience, education, availability and other job application details.
  • Browsing Information: technical information and data collected through cookies or similar technologies, subject to their configuration and the applicable Cookie Policy.

Required fields will be identified in the relevant forms. Other information may be supplied voluntarily.

We recommend that you do not provide sensitive personal information, such as health information, political opinions or religious beliefs, unless it is specifically necessary and lawfully requested.

03. Purposes and Legal Bases for Processing

3.1. Enquiries and Information Requests

Information provided through our contact channels is used to respond to enquiries, provide requested information and maintain the communications necessary to handle each request.

Depending on the circumstances, the legal basis may be the implementation of pre-contractual measures requested by the individual or COSMI’s legitimate interest in responding to professional communications, where applicable.

3.2. Quotations and Commercial Relationships

When you request a quotation, initiate a business relationship or enter into a contract, your data may be used to prepare proposals, manage orders, provide follow-up services, maintain contractual communications and comply with administrative and legal obligations.

The legal bases are the implementation of pre-contractual measures, performance of a contract and compliance with applicable legal obligations.

3.3. Distributors and Business Partners

Applications to become a COSMI distributor or business partner may require professional and commercial information in order to assess the proposal, contact the applicant and develop a potential distribution relationship.

The legal basis may include pre-contractual measures, performance of the resulting contractual relationship or applicable legitimate interests relating to business-to-business activities.

3.4. Technical Assistance and After-Sales Service

Data submitted for technical assistance, repairs, warranties or Return Merchandise Authorisation (RMA) requests may be used to identify equipment, assess incidents, organise interventions, carry out repairs and keep customers informed.

The legal bases include contractual performance, compliance with applicable warranty obligations and, where appropriate, pre-contractual measures or legitimate interests.

3.5. Club COSMI Users and Members

Data associated with Club COSMI registration and account management is used to verify access requirements, create and maintain accounts, provide available resources and resolve service-related incidents.

The legal basis will depend on the service and may include performance of its terms or pre-contractual measures requested by the user.

3.6. Marketing Communications

COSMI may send commercial communications concerning its products, services, news and activities when a valid legal basis exists for doing so.

Where consent is legally required, it will be requested through a specific, informed and affirmative action.

Where a prior contractual relationship exists, communications about COSMI’s own similar products or services may be sent in circumstances permitted by applicable law, always providing a simple way to object.

Individuals may withdraw their consent or request to stop receiving marketing communications at any time.

04. Personal Data Collected Through Website Forms

The forms available on cosmi.es allow users to submit different types of requests. Personal data will be processed for the specific purpose associated with each form and for any legally permitted compatible purpose.

General Contact Form

Used to submit enquiries, request information and ask questions about COSMI products and services.

Quotation and Commercial Enquiry Forms

Used to assess customer requirements, prepare commercial proposals and contact customers or professionals interested in COSMI solutions.

Distributor Application Forms

Used to request information about distribution opportunities, submit business applications and assess potential partnerships with COSMI.

Technical Support and RMA Forms

Used to report technical incidents, request assistance, arrange repairs and manage warranty and after-sales service procedures.

Club COSMI Registration Forms

Used to request or manage access to resources and services made available to authorised users.

Employment Application Forms

Used to apply for advertised vacancies, submit CVs and provide professional information for recruitment purposes in accordance with the employment section of this policy.

Privacy Information: Website forms will provide basic information about the relevant data processing activity and a link to this full Privacy Policy. Where a purpose requires consent, it will be requested separately.

Fields identified as mandatory must be completed for COSMI to process the relevant request.

Failure to provide necessary information may prevent us from handling the request.

05. Job Applications, Recruitment and CVs

COSMI provides an employment section on its website where professional opportunities are published and job applications can be submitted.

5.1. Personal Data Collected

Through the recruitment form, we may collect:

  • First name and surname.
  • Email address.
  • Telephone number and location.
  • Position applied for.
  • CV and attached documents.
  • Professional experience and education.
  • Availability and additional comments.
  • Communications relating to the recruitment process.

5.2. Purpose of Processing

This information is used to receive, organise and assess applications, evaluate candidates’ suitability for available positions, contact applicants and manage the relevant recruitment and selection processes.

5.3. Legal Basis

The main legal basis for processing job application data is the implementation of pre-contractual measures at the candidate’s request, pursuant to Article 6(1)(b) of the GDPR.

Applying for a job does not constitute authorisation for COSMI to use the