Messaging issues

Check the status of your order at any time.

Status report

of the goods

Dear customer:
We kindly ask you to check the material sent by Cosmi.
Both the packaging and the equipment, in case of any incident.

In the case of having found any anomaly in the reception of your goods.
goods. Please fill in all the fields in the form and send it to us so that we can make the relevant claim to the transport agency.

You can also send us an e-mail to your local sales representative, together with the corresponding photographs and description of the incident.


This form or mail must be sent within 24 to 48 hours, once the material has been received.

Once this time has elapsed, we cannot be held responsible for any damage caused by the transport agency.
















Incident with messaging

Fill in the necessary fields to proceed with the opening of your request

























    Images of breakage or damage to the courier service *Max. 3MB files*



    New service

    EXPRESS Delivery

    Cosmi launches its new fast delivery service. For equipment that is needed immediately.

    *This service has an additional cost. Please ask your specialised advisor for full terms and conditions.

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