Equipment incidents

Quality solutions for both partners and users

* Some options are only available for Cosmi partners.

If you are an end customer and need an advanced solution, please contact your official distributor.

We are here to provide you with advanced solutions.

Choose the equipment you need support for

Modular Equipment> Standardised Equipment>

Modular Equipment

Full Color Displays>

Resolving issues with your Full Color equipment

Perimeter screens>

Resolving your perimeter equipment issue

Standardised Equipment

Get in touch with

with our team of experts

Complete the form below and one of our experts will assist you and your team.

Serial number:
*Important to be able to know precisely the order and components of the same. This number is located at the top of the invoice, and on a sticker on the side of your equipment. Example. COSMI022222
Partner name (required)

Your email address (required)

Your phone (requerido)

Type of equipment (required)

Describe your incident (required)

Images of equipment breakage or damage *Max. 3MB files*.

I have read and accept the privacy policy and Legal notice

Back-up

HD Player

Your content always perfect, always safe

Keep a backup copy of all the content you create for your Cosmi equipment. These copies are easily made from HD Player and allow you to have your content recoverable at any time.

Watch HD Player copy tutorial