Schedule installation assistance

Guarantee your perfect installation with our installation assistance service.




Installation assistance programme

What is installation assistance for?

This service allows the partner to have a Cosmi expert supporting the installation. Either to help by giving the pertinent indications for the correct installation, or to assist in the configuration and start-up of the equipment.

In this way Cosmi tries to help its partners to make each installation easier for you.

By scheduling installation assistance, you can be sure that one of our specialist technicians will be there for you and will give priority to your installation. In addition, the technician himself will assist you on the chosen day.



In order to be able to assist you in the installation as best as possible, we recommend that you have the free Sat Cosmi software installed on the laptop with which you are going to carry out the installation, so that our technicians can work remotely.

It is also necessary that you have the Cosmi HD Player driver software installed on this PC.

Installation assistance programme

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Installation assistance programme


Our experts will be ready to assist you with the installation

Remember to have the remote control software and HD Player installed on the PC that will perform the assistance



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